Edunology - Saumya Aggarwal

IRCTC.com is online booking engine for Indian Railways. The site is one of biggest ecommerce business in Asia Pacific and has credit of taking Indians online. However, it has become a joke off late with tons of complaints due to slowness, crashing, failure of transaction and non booking of tickets most of the times.

 

 

IRCTC on the contrary to current Indian central government seems to have taken a clue from ever increasing complaint list. They are now looking to address these complaints, as it reveals plans to boost the site to book 7,200 e-tickets per minute. The official has been quoted saying that the upgrading site is a continuous process and that an average booking per day has been increased from 3.67 lakh in 2012 to 4.15 lakh now.

Currently, the site is capable of handling 1.2 lakh concurrent connections on web servers and can book about 2000 tickets per minute. Ex-Railway Minister Pawan Kumar Bansal, who had to resign due to corruption charges, had announced plans to increase IRCTC capacity to 7200 tickets per minute during his Rail Budget 2013-14 speech.

 

Will it really solve the problem?

The major issues has been booking agents who clog the entire system by booking multiple tickets and then charging premium from end traveler. Problem has been far prolonged for immediate tickets i.e. tatkals. I have seen my friends applauding their effort to have booked a ticket from IRCTC as posted on various social media sites.

Having said all above, upgradation is a welcome move. Hopefully, travelers can expect better days ahead.